{"id":14151,"date":"2023-12-19T20:00:36","date_gmt":"2023-12-19T20:00:36","guid":{"rendered":"http:\/\/TheNextWeb=1402419"},"modified":"2023-12-19T20:00:36","modified_gmt":"2023-12-19T20:00:36","slug":"meet-finn-bunqs-new-genai-chatbot","status":"publish","type":"post","link":"https:\/\/www.londonchiropracter.com\/?p=14151","title":{"rendered":"Meet Finn \u2014 bunq\u2019s new GenAI chatbot"},"content":{"rendered":"\n
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Today, Dutch neobank bunq launched its generative AI platform \u2014 Finn. Built on open large language models (LLMs) from OpenAI, Meta, and Google, the new chatbot function is designed to help users plan their finances, make better budgets, and easily find transactions. Essentially, according to bunq, enabling users to \u201clive the life they want.\u201d <\/span><\/p>\n

\u201cIt is basically as if you have your own personal accountant who knows everything about your personal life, and about your transactions, and has all of this in their head and can answer whatever questions you have,\u201d Ali Niknam, bunq\u2019s founder<\/a> and CEO tells TNW. <\/span><\/p>\n

While the new AI chatbot interface will replace the search function on the bunq app, Niknam is eager to highlight that Finn is much more than just a search bot. Using all three LLMs mentioned above, having determined which provides the better answer, bunq has created its own model that can interpret and transform what a user is asking. This allows for answers that are \u201cfar more complex\u201d than a typical search query. <\/span><\/p>\n

\u201cFinn can actually give meaning to all of the data that you have generated by doing your transactions. So you can ask cool stuff like, hey, what\u2019s my favourite restaurant nearby?\u201d Niknam says. <\/span><\/p>\n

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Finn will feel familiar to anyone who has used an LLM user interface such as ChatGPT, or independent search engine <\/span>Ecosia\u2019s new \u2018green\u2019 chatbot<\/span><\/a>. Other example prompts could be things like \u201chow much did I spend on Amazon this year\u201d or \u201cwhat was the name of that hotel I stayed in Berlin last April.\u201d<\/span><\/p>\n

It can also tell users their specific spending patterns, help them budget for an upcoming trip, and tell them exactly when a purchase was made \u2014 without having to scroll forever while racking one\u2019s brain for approximate dates (or is that just us?). <\/span><\/p>\n

Will legacy banks launch their own AI chatbots in response?<\/h2>\n

Niknam, born in Canada to Iranian parents and raised in Gouda, the Netherlands, founded bunq in 2012. Two years later, the fintech<\/a> startup became the first bank to get a European banking licence in 35 years. It reached unicorn status in 2021, and is the second largest neobank in Europe. The UK\u2019s Revolut is the largest (bunq had to stop accepting new clients in the UK after Brexit). <\/span><\/p>\n

When bunq launched to the public in 2015, it forced legacy banks to up their app game \u2014 which was previously pretty appalling. Could the release of Finn spark a similar rush of GenAI functions for the big banks? According to Niknam, that is a difficult question to answer. <\/span>
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<\/span>\u201cFor competent AI people, it is not that difficult [to build an LLM chatbot], but to make something that is good, and to make something that can answer questions that are more insightful, more intelligent, than simply getting a bunch of transactions and adding them together \u2014 that is very complicated,\u201d he states.  <\/span><\/p>\n

\u201cBecause for you to be able to do that, you need to have the storage of your data in order. And many of these legacy banks have only been able to keep up with all the app developments by building a layer on top.\u201d <\/span><\/p>\n

\u201cSo maybe, I wouldn\u2019t be surprised if we get something in several months. But I would be very surprised if we get anything useful in the upcoming years,\u201d he adds.<\/span><\/p>\n

The benefits of being a neobank when it comes to data<\/h2>\n

It may take some time for Europe\u2019s neobanks to earn the same household recognition as major banks that can trace their history back hundreds of years. However, when it comes to tech \u2014 and serving a tech-savvy generation \u2014 being the new kid on the block has definite advantages. <\/span><\/p>\n

\u201cWe were working with AI a long time before we added machine learning models,\u201d Niknam says. \u201cSo we\u2019re way ahead of this stuff. And because we are so engineering and AI focused, we made sure from the beginning of bunq that our data structures are useful and usable by AI people. And we\u2019re reaping the results of that.\u201d <\/span>
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In all honesty, we are quite intrigued to see if Finn will make keeping track of personal finances more fun. In the meantime, we (along with a few other Amsterdammers) will be asking Finn \u201chow much did I spend on pastry and oat flat whites in 2023\u201d with mild trepidation. <\/span><\/p>\n

How Finn got its name? Why, bunq asked ChatGPT \u201cwhat should we call our app\u2019s personal finance copilot,\u201d of course.  <\/span><\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Today, Dutch neobank bunq launched its generative AI platform \u2014 Finn. Built on open large language models (LLMs) from OpenAI, Meta, and Google, the new chatbot function is designed to help users…<\/p>\n","protected":false},"author":1,"featured_media":14152,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/posts\/14151"}],"collection":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14151"}],"version-history":[{"count":0,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/posts\/14151\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/media\/14152"}],"wp:attachment":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}