{"id":2463,"date":"2021-01-21T15:04:40","date_gmt":"2021-01-21T15:04:40","guid":{"rendered":"https:\/\/thenextweb.com\/?p=1334960"},"modified":"2021-01-21T15:04:40","modified_gmt":"2021-01-21T15:04:40","slug":"waiters-and-employees-are-in-charge-youre-just-paying-them","status":"publish","type":"post","link":"https:\/\/www.londonchiropracter.com\/?p=2463","title":{"rendered":"Waiters and employees are in charge \u2014 you\u2019re just paying them"},"content":{"rendered":"\n
<\/div>\n

Boris is the wise ol\u2019 CEO of TNW who writes a weekly column on everything about being an entrepreneur in tech \u2014 from managing stress to embracing awkwardness. You can get his musings straight to your inbox by signing up for his newsletter!<\/a><\/em><\/span><\/p>\n

My daughter is currently working in a restaurant, thus getting a crash course in economics, problem-solving, planning, and social behavior. While she\u2019s learning new skills \u2014 I\u2019m listening. Recently she educated me on the true power dynamics of waiting on people.<\/p>\n

At first, I thought it would be pretty simple: a waiter serves the guest, it\u2019s clear who is paying whom, so it\u2019s pretty clear who\u2019s in charge and who isn\u2019t. But my daughter opened my eyes to just how wrong I was \u2014 it\u2019s much<\/em> more interesting than that.<\/p>\n

Yes, there is a power differential, my daughter explained patiently, but it\u2019s actually the opposite of what you\u2019d expect. The waiter is the one in charge and who\u2019s dominant \u2014 because when they aren\u2019t \u2014 the guest\u2019s experience suffers and becomes unpleasant.<\/p>\n

[Read: How Netflix shapes mainstream culture, explained by data<\/span><\/a>]<\/em><\/p>\n

Wait\u2026 why is that? Basically, my daughter continued, it comes down to providing a secure environment where the guest can feel safe and comfortable. As a waiter, you need to take charge, dominate the conversation, and not show any doubt or fear.<\/p>\n

If you do, the guest will feel superior to you, which is a problem for everyone. Being superior means the guest now has the responsibility to lead the interaction, and that\u2019s not what they came here for. A guest wants to sit down, relax, put themselves in your hands, and be taken care of.<\/p>\n

It might make you feel superior as a guest if you have to pay attention to things because the waiter isn\u2019t, but it definitely won\u2019t make you more comfortable. You came here to relax, focus on the people you\u2019re with, and get tipsy on the excellent wine \u2014 not<\/em> to take charge and have responsibilities.<\/p>\n

Obviously, I paid attention to my daughter\u2019s lessons because there are many interesting power dynamics going on in every company.<\/p>\n

You might think you\u2019re in charge as a CEO because you\u2019re paying someone. But if you\u2019re being honest with yourself \u2014 aren\u2019t you actually doing that so they can take control and ownership to give you the comfort of knowing you\u2019ll have one less thing to worry about?<\/p>\n

The common wisdom is you should hire people smarter than you, so you will have to trust their judgment and have them tell you what needs to be done. Even if you\u2019re their boss.<\/p>\n

Can\u2019t get enough of Boris? Check out his older stories here<\/a>, and sign up for his newsletter here<\/a>.<\/em><\/p>\n

Published January 21, 2021 \u2014 15:04 UTC <\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Boris is the wise ol\u2019 CEO of TNW who writes a weekly column on everything about being an entrepreneur in tech \u2014 from managing stress to embracing awkwardness. You can get his…<\/p>\n","protected":false},"author":1,"featured_media":2464,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/posts\/2463"}],"collection":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2463"}],"version-history":[{"count":0,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/posts\/2463\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=\/wp\/v2\/media\/2464"}],"wp:attachment":[{"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.londonchiropracter.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}