{"id":9073,"date":"2021-11-22T15:54:49","date_gmt":"2021-11-22T15:54:49","guid":{"rendered":"http:\/\/TheNextWeb=1373805"},"modified":"2021-11-22T15:54:49","modified_gmt":"2021-11-22T15:54:49","slug":"teslas-app-outage-exposes-the-bigger-problem-of-iot","status":"publish","type":"post","link":"https:\/\/www.londonchiropracter.com\/?p=9073","title":{"rendered":"Tesla\u2019s app outage exposes the bigger problem of IoT"},"content":{"rendered":"\n

Is there ever a week without some kind of fuck up at Tesla<\/a>? If it was a lesser brand, I\u2019d think it was a ploy for publicity, but the latest app bug was way too severe for that.<\/span><\/span><\/p>\n

Last Friday, the BBC <\/span>wrote<\/span><\/a>that about 500 users reported an error on the Tesla app at around 4:40 ET (10:40 CET) that left car owners unable to unlock the doors or start their cars.<\/span><\/p>\n

Since the company has no PR team (Elon sacked them<\/a>), it was Elon Musk to the rescue. So he went on Twitter to keep stranded drivers updated. I\u2019m glad he was able to take a break from tweeting about the acronym for his Texas Institute of Technology & Science<\/a> to help those poor souls.<\/p>\n

So when a car journo sent out a message to the Twitterverse, Elon Musk was ready to listen:<\/span><\/p>\n

\n

I\u2019m experiencing 500 server error to connect my @tesla<\/a> Model 3 on my iOS app in Seoul, S.Korea. Seems like this is a worldwide issue. @elonmusk<\/a><\/p>\n

\u2014 Jaehwan Cho \uc870\uc7ac\ud658 (@hohocho) November 19, 2021<\/a><\/p>\n<\/blockquote>\n

\n

Checking
\u2026<\/p>\n

\u2014 Elon Musk (@elonmusk) November
19, 2021<\/a><\/p>\n<\/blockquote>\n

\n

Thanks again
Elon!<\/p>\n

\u2014 Jaehwan Cho \uc870\uc7ac\ud658 (@hohocho) November
20, 2021<\/a><\/p>\n<\/blockquote>\n

To Musk\u2019s credit, the solution was found quickly \u2014 so the app bug didn\u2019t end up as a total catastrophe.<\/span><\/span>It\u2019s also fair to point out that you <\/span>can<\/i> operate a Tesla without the app: there\u2019s a key fob for Model S and Model X and a key card for Model 3.<\/span><\/p>\n

<\/span>But of course, you\u2019re unlikely to be carrying these with you when you\u2019re already using the app! And this is where the best plans fail, when the unexpected happens.<\/span><\/p>\n

The failure of the app exposes bigger problem with IoT connected devices<\/h2>\n

Rest assured, the Tesla problem is resolved. But I can\u2019t help wondering why Tesla didn\u2019t learn from the smart lock and connected device fiascos that have plagued other industries. <\/span><\/p>\n

\"Tesla
Credit: Tesla<\/a><\/figcaption>
<\/i><\/a>Maybe a bit less time making humanoid bots and a bit more investment in app maintenance, hey Elon? <\/span><\/figcaption>